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From93US$ /night
Check-in
23Oct2025Select date
Check-out
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Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

77 Robinson Avenue, Holden'S Bay, Rotorua, New Zealand, 3042

Wai Ora Lakeside Spa Resort is a 5-star hotel known for its award-winning Mokoia Restaurant and renowned spa services. Guests enjoy access to the Wai Ora Spa Water Experience and comfortable lakeside accommodations. This Rotorua hotel is recognized for its indigenous cuisine and cultural spa offerings.

Rooms & Amenities

Wai Ora Lakeside Spa Resort offers a variety of rooms, including Deluxe Studio rooms and Superior Suites with private balconies and lake views. All accommodations feature free Wi-Fi, a flat-screen TV, and a kitchenette, while some include a spa bath. The hotel's facilities include two pools and jacuzzi options available daily.

Dining & Leisure

On-site dining is provided at the award-winning Mokoia Restaurant, known for specializing in indigenous herbs and spices and offering Pacific Rim cuisine. Guests can opt for a candlelit dining experience on their balcony or choose from a menu featuring dishes such as the signature Rack of Lamb. The Manary Bar serves as the venue for drinks and snacks.

Spa & Services

The internationally recognized spa at Wai Ora Lakeside Spa Resort features the Wai Ora Water Experience, combining hot pools and a solar heated pool beside a spring-fed trout stream. Guests can indulge in a range of treatments from massages to beauty therapies, all supervised by experienced staff. The resort also includes a conference room for up to 100 participants.

Location & Transportation

The hotel is situated 5 km from Rotorua Regional Airport and within proximity to local attractions such as the Redwoods Treewalk and Government Gardens. Local transport options include walking access to bus services. This convenient setting enhances the potential for outdoor activities and cultural explorations.

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Choose your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Superior Suite
2 persons
49 m² 
1 King-size bed
Shower
Heating
Deluxe Double or Twin Room
2 persons
25 m² 
1 King-size bed
Shower
Heating
Suite Lake View
2 persons
49 m² 
1 King-size bed and 1 Sofa bed
Shower
Heating

Price and Room Availability

Check availability and prices for your dates now!


Getting around

Comprehensive guide to transport options for seamless travel

City Centre
Rotorua 5.1 km
Airports
Rotorua Regional (ROT) 2.8 km
Tauranga (TRG) 67.7 km
Bus
Bus stop 6.6 km

What our guests says about facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences
What’s included

General

  • No smoking on site
  • Free Wi-Fi
  • Parking
  • Safe deposit box
  • VIP check-in/ -out
  • Concierge desk
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Security
  • Luggage storage
  • Lift
  • Smoke detectors
  • Fire extinguishers
  • Key card access
  • Key access

Guest Parking

  • Electric kettle
  • Cookware/ Kitchen utensils

Services

  • Shuttle service
  • Room service
  • Housekeeping
  • Laundry
  • Welcome drink

Dining

  • In-room breakfast
  • Restaurant
  • Bar/ Lounge area
  • Picnic area/ Tables

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • Children's menu
  • Children's pool

Spa & Leisure

  • Outdoor swimming pool
  • Beach access
  • Beach umbrellas
  • Sun loungers
  • Sun terrace
  • Garden area
  • Spa & wellness centre
  • Sauna
  • Jacuzzi
  • Pedicure
  • Manicure
  • Waxing
  • Body scrub
  • Facial
  • Treatment room
  • Body wraps
  • Massage
  • Open-air bath

Room features

  • Air conditioning
  • Heating
  • Soundproofed rooms
  • Sitting area
  • Patio
  • Terrace
  • Garden furniture
  • Tea and coffee facilities
  • Dining table
  • Ironing facilities

Bathroom

  • Free toiletries

Self-catering

  • Electric kettle
  • Cookware/ Kitchen utensils

Media

  • Flat-screen TV

Room decor

  • Carpeted floor
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Location

77 Robinson Avenue, Holden'S Bay, Rotorua, New Zealand, 3042
Map view
77 Robinson Avenue, Holden'S Bay, Rotorua, New Zealand, 3042
Nearby
Robinson Ave
Te Amorangi Museum
240 m
43 Robinson Ave
Rotorua Settlers and Steam Museum
240 m
Restaurants
Mokoia Restaurant
20 m
77 Robinson Avenue Wai Ora Lakeside Spa Resort

Reviews and Ratings

Reviews from guests about their experience.
Guest reviews
5.0/10
based on 4 reviews
7.1
7.1/10 based on 3038 reviews
Layla
United Kingdom, January  2025
8.6/10

I had a fantastic weekend getaway at this hotel. The spa facilities were outstanding, and the restaurant offered a dining experience that rivaled the best places I've visited. The only downside was the room, which was a bit small for the price we paid, and it could use a little more attention in terms of amenities. Overall, it was a memorable stay in a beautiful location!

Rooms
7.0
The room was clean and well-equipped, but a bit on the smaller side.
Service
10.0
The service was exceptional, with staff going above and beyond to make us feel welcome.
Location
9.0
The hotel is beautifully situated with stunning lake views, just a short drive from the hub of Rotorua.
Dining
8.0
Dining at the restaurant was a highlight, with delicious food and attentive service, though breakfast options could be improved.
Facilities
9.0
The spa facilities were excellent, with a variety of options to relax and unwind.
Lily
United Kingdom, January  2025
7.0/10

I was drawn to this hotel because of its advertised amenities, but unfortunately, the reality didn't quite match up. The beach was public and not very pleasant to walk on, and the swimming pool was tiny with no lounge chairs. The location felt remote and having a car was essential. While the restaurant served good dinner, I was left disappointed overall, especially with the room conditions and unexpected credit card fees.

Rooms
5.0
The rooms were small and dimly lit, with just one window and limited lighting options. It was a challenge to maintain privacy.
Service
5.0
The service was lacking; it was frustrating to deal with staff who didn't inform me about the Wi-Fi issues upon check-in.
Location
5.0
The hotel is quite far from attractions, making it inconvenient without a car.
Dining
7.0
Dinner at the restaurant was quite good, but additional charges for credit card payments felt unnecessary.
Facilities
5.0
Facilities were underwhelming; the pool was small and lacked adequate lounge chairs.
Jonathan
United Kingdom, November  2024
5.6/10

Our stay turned out to be quite disappointing despite the hotel's advertised luxurious experience. The rooms were outdated and not as clean as we expected, and the amenities fell short of what was promised. On the bright side, the view of the lake was a nice touch, but overall, the lack of maintenance and comfort left us wishing for a better experience.

Rooms
5.0
The room was outdated and had issues like an unpleasant smell and unmaintained facilities. We were quite disappointed given the high price we paid.
Service
5.0
While the staff tried to help, I found myself constantly asking for basic supplies that should have been readily available.
Location
7.0
The hotel is located nice and close to the lake, which was lovely, but I feel it needs to improve its overall offerings.
Dining
5.0
The dining experience was frustrating; we had to wait a long time for our food, and I was disappointed by the portion sizes given the price.
Facilities
5.0
Facilities were lacking; for a resort, I expected more amenities and better upkeep.
Jackson
United Kingdom, October  2024
8.0/10

We had a lovely stay during our honeymoon at this hotel, with great rooms and a fantastic restaurant. The location is peaceful and scenic, right by the lake, although it's a bit of a drive from the town. While the rooms were spacious and well-appointed, we were a bit disappointed by the absence of a gym and some basic kitchen amenities. Overall, a wonderful experience with some minor drawbacks.

Rooms
9.0
The room was spacious and well-appointed, with a lovely balcony overlooking the lake.
Service
8.0
Check-in was smooth, and staff were polite during our stay.
Location
7.0
The hotel is located a bit on the outskirts of town, but the peaceful, lakeside setting was perfect for us.
Dining
10.0
The restaurant served absolutely delicious food, making every meal a delight.
Facilities
6.0
While the spa was a lovely facility, I was disappointed by the lack of a gym and limited kitchen amenities.
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